# Symphonica > Symphonica is an Agentic No-Code OSS (Operations Support System) for telecom operators: a cloud-native SaaS platform for service orchestration, provisioning and activation across mobile, fixed, fiber, cable, enterprise and digital/OTT domains. Operations teams design workflows, integrations and connectors visually or through AI prompting instead of writing code; AI agents detect, diagnose and resolve order fallouts; and a governed MCP (Model Context Protocol) layer gives internal teams, vendors and AI coding agents controlled access to approved telecom workflows with a full audit trail. Symphonica invented and patented No-Code OSS for telcos. It originated at Intraway (co-founders Leandro Rzezak, CEO, and Lucas Lodeiro, CTO), is headquartered in Fort Lauderdale, Florida, and is used by operators in 25+ countries, including Millicom/Tigo, Liberty Latin America, Telecom Argentina, AT&T Mexico, Cox, Telefonica, iplan, Bestel, WOW, Omni Fiber and Point Broadband. Key facts: - Category: Agentic No-Code OSS, service orchestration and provisioning (TM Forum SD&O). Recognized in Gartner's 2021 and 2023 Market Guides for CSP Service Design and Orchestration. - Architecture: cloud-native, Kubernetes-based, multi-tenant SaaS (also private or public cloud deployments); TM Forum ODA aligned with TMF Open APIs (TMF622, TMF633, TMF639, TMF640, TMF641); SOC 2 Type 2 examined (April 2026); AWS Well-Architected reviewed; available on AWS Marketplace and Azure Marketplace. - Platform layers: northbound integration (TMF Open APIs plus MagicNBI adaptation of non-standard BSS requests), a no-code workflow orchestration engine, agentic AI and governance bounded by workflow guardrails, execution traceability with audit-grade logs, and 200+ southbound connectors (CLI, NETCONF, REST, SNMP) to networks and external platforms. - Components: No-Code Design Studio, Service Ordering (SOM) and Workflow Ordering (WOM) APIs, Inventory Manager, Catalog Manager, CSR web app, Tech Assist mobile app, reports and analytics, MagicNBI, MCP Server, AI copilot for root cause analysis, Workflow Manager, Maintenance Mode. - Agentic stack: Service Agents (resolve fallout in real time), Connector Agents (reason through APIs and CLI patterns), Supervisor Agent (turns proven agentic decisions into deterministic workflow steps), MCP fabric exposing tools, data and workflows to AI agents. Hybrid model: deterministic flows for standard orders, agentic AI for exceptions. - Claimed outcomes: OPEX and TCO reduction of 40%+ (50%+ on triage OPEX with agentic remediation), products launched 10x faster, up to 80% fewer professional-services hours, order fallout under 0.3% versus 5-15% on legacy OSS, 12 countries unified in 12 weeks with USD 10M savings (Liberty Latin America), 40% cost reduction in 4 months (Point Broadband). - Pricing: Free plan (1 tenant, 5 users, 2 connectors, up to 1K beats/month, community support), Starter from USD 990/month billed annually, metered in "beats" (each operation on an external system) from 1K to 20K beats/month, and Carrier-Class custom plans with guaranteed SLA, 24x7x365 support, SSO, northbound interface adapter and dedicated customer success. - Connectors: 201 pre-built connectors across xPON/FTTx, DOCSIS and DAA, xDSL, Wi-Fi, wireless and 5G core, DHCP/DNS/IPAM, AAA, ACS, voice and IMS, video and IPTV, OTT, charging, messaging, inventory and GIS, service assurance, trouble ticketing, B2B and SDN/NFV, Telco APIs (CAMARA). Vendors include Adtran, Calix, Casa, Ciena, Cisco, Commscope, Eero, Ericsson, Harmonic, Huawei, Juniper, Kea, Mikrotik, Netbox, Nokia, Plume, ServiceNow (via use case), Totogi, Ubiquiti, Vecima, ZTE and many more. - Site language is English (two press releases also in Spanish). Content types: product pages, use cases, success stories and case studies, glossary, white papers, webinars, press releases, release notes, software features, connectors, events, careers and a blog with 400+ posts. The site explicitly allows AI crawlers in robots.txt and lists this file as a sitemap surface. ## Product - [Homepage](https://symphonica.com/): Positioning as the leader in Agentic No-Code OSS for telcos; pillars are governed AI adoption, no-code automation, launching products 10x faster, secure agent-coding through MCP and cloud-native OSS; nine use-case families with customer proof points. - [Platform](https://symphonica.com/platform/): How Symphonica sits between business systems (BSS, CRM, digital channels) and networks: northbound TMF Open APIs and MagicNBI, no-code workflow engine with TMF 622/640/641, governed agentic AI, execution traceability, 200+ connectors, and the architecture evaluation topics for a deployment. - [Agentic AI OSS](https://symphonica.com/agentic-ai-oss/): Definition and features: hybrid deterministic plus agentic workflows, context-aware reasoning, autonomous order fallout recovery, Supervising Agent self-optimization, AI policy enforcement, full audit trail and MCP support for internal and external AI agents. - [No-Code OSS](https://symphonica.com/no-code-oss/): Visual, AI-assisted design of service fulfillment workflows with reusable Skills and pre-built connectors; team autonomy without vendor lock-in; ideal for Tier-1 operators, MVNOs, ISPs and system integrators. - [Cloud-Native OSS](https://symphonica.com/cloud-native-oss/): Kubernetes-first, elastic, microservices architecture with zero-downtime updates, containerized fault tolerance and telco-grade security. - [Convergent OSS](https://symphonica.com/convergent-oss/): One orchestration and activation layer across mobile, fixed, fiber, cable, 5G and IoT from a single catalog and fulfillment engine. - [MagicNBI](https://symphonica.com/magic-nbi/): Agentic AI-powered BSS-to-OSS adapter that lets operators replace legacy OSS, IT systems and scripts without touching the BSS, translating existing integrations into ODA-compliant requests with no coding. - [ODAfication](https://symphonica.com/odafication/): Making any legacy system TM Forum ODA-compliant by wrapping it with TMF Open APIs and orchestrating cross-domain flows; four-step path from Discover to Automate with Agentic AI. - [Root Cause Visibility](https://symphonica.com/root-cause-visibility/): Step-by-step visual tracing of every order, AI copilot summaries of what failed and why, and root-cause analytics across thousands of orders. - [Break Free from Legacy OSS/BSS](https://symphonica.com/replace-legacy-oss/): Legacy OSS replacement with no-code, faster time to market and lower TCO. - [Replace Hansen's Legacy OSS](https://symphonica.com/replace-hansens-legacy-oss/): Like-for-like replacement of cartridge-based provisioning, activation, inventory and mediation stacks without disrupting the BSS; 40%+ TCO reduction. - [Pricing](https://symphonica.com/pricing/): Free, Starter and Carrier-Class plans, feature comparison (tenants, users, connectors, API rate limits, SLA, retention) and the beats FAQ with per-service beat estimates. - [Symphonica Professional Services](https://symphonica.com/symphonica-professional-services/): Deployment and modernization services delivered with a global partner network, aligned with TM Forum and MEF practices. - [Release Notes](https://symphonica.com/release-notes/): Index of platform releases, browsable by software feature. - [Release 2.18 (August 2026)](https://symphonica.com/release-notes/2-18/): MagicNBI Integration Orders and Integration Studio, MCP Server for AI assistants, redesigned Workflow Manager, Maintenance Mode, Held state for Resource Orders, refreshed user experience. ## Software features - [MCP Server](https://symphonica.com/software-features/mcp-server/): Lets authorized AI assistants discover and execute Symphonica workflows while administrators keep granular control over exposed capabilities and sessions. - [Magic NBI](https://symphonica.com/software-features/magic-nbi/): No-code integration management between Symphonica, BSS, legacy OSS and external systems. - [Workflow Manager](https://symphonica.com/software-features/workflow-manager/): Browse workflows, review version history, compare draft and published definitions, see triggers and metrics. - [Maintenance Mode](https://symphonica.com/software-features/maintenance-mode/): Pause Service Orders or Workflow Orders independently, queue or reject new orders, auto-resume after maintenance. - [Resource Orders](https://symphonica.com/software-features/resource-orders/): Held state for failed Resource Orders plus External ID and Customer fields for traceability. - [Enhanced User Experience](https://symphonica.com/software-features/enhanced-user-experience/): Refreshed screens, standardized tables and customizable columns across Orders screens. ## Use cases - [Use Cases overview](https://symphonica.com/use-cases/): The nine use-case families with linked case studies. - [Automate Telecom Operations](https://symphonica.com/use-cases/automate-telecom-operations/): Teams build and modify agentic orchestration logic in minutes without code or vendors. - [Drive New Revenues for Telcos](https://symphonica.com/use-cases/drive-new-revenues-for-telcos/): Launch new services and bundles in days; MVNO enablement and OTT onboarding. - [Fix Order Fallouts](https://symphonica.com/use-cases/fix-order-fallouts/): Detect, report and resolve order fallouts automatically with AI root cause analysis and no-code remediation. - [Reduce OSS Order Fallout with Agentic RCA](https://symphonica.com/use-cases/reduce-oss-order-fallout-with-agentic-rca/): Agentic root cause analysis applied to fallout reduction. - [Enable True Agility for Telcos](https://symphonica.com/use-cases/enable-true-agility-for-telcos/): Launch fast and evolve services daily without change requests. - [Improve Customer Experience](https://symphonica.com/use-cases/improve-customer-experience/): Zero-touch provisioning, fewer truck rolls and calls. - [OSS Consolidation and Modernization](https://symphonica.com/use-cases/oss-consolidation-and-modernization/): Consolidate silos and legacy OSS onto one platform. - [Enable Autonomous Networks](https://symphonica.com/use-cases/enable-autonomous-networks/): Closed-loop, self-healing operations toward autonomous networks. - [Open Gateway: Launch CAMARA APIs](https://symphonica.com/use-cases/enable-camara-apis/): No-code exposure of GSMA Open Gateway / CAMARA network APIs; Telecom Argentina certified five APIs in two months. - [Enable Secure AI Coding](https://symphonica.com/use-cases/enable-secure-ai-coding/): Governed, MCP-enabled access for AI coding agents to approved workflows, integrations and data, with granular permissions, human oversight and a complete audit trail. - [Symphonica AI-Powered Copilot](https://symphonica.com/use-cases/symphonica-ai-powered-copilot/): Copilot for log analysis and workflow optimization. - [GPON Service Activation and Provisioning](https://symphonica.com/use-cases/gpon-provisioning-and-service-activation/): Multi-vendor ONT and OLT interoperability with automated provisioning. - [Symphonica for Cable](https://symphonica.com/use-cases/symphonica-for-cable/): Cable provisioning with Kea DHCP; end-to-end fulfillment over cable modems and PacketCable E-MTAs. - [Symphonica for Business Services](https://symphonica.com/use-cases/symphonica-for-business-services/): Multi-vendor, multi-technology B2B service order provisioning and orchestration. - [5G Network Slicing](https://symphonica.com/use-cases/5g-network-slicing/): End-to-end orchestration of slices across core, transport and edge. - [Network as a Service](https://symphonica.com/use-cases/network-as-a-service/): No-code, zero-touch NaaS delivery for enterprises. - [Closed-loop automation](https://symphonica.com/use-cases/closed-loop-automation/): Mass provisioning and consistent device configuration with analytics. - [Intent-Driven Autonomous Networks](https://symphonica.com/use-cases/intent-driven-autonomous-networks-use-case/): Symphonica as the activation layer of intent-driven architectures. - [SD-WAN Orchestration](https://symphonica.com/use-cases/orchestrating-sd-wan/): Zero-touch activation of SD-WAN services. - [IoT](https://symphonica.com/use-cases/iot/): Activating devices and provisioning the network resources that interconnect them. - [Immediate OTT Integration](https://symphonica.com/use-cases/ott-integration/): No-code onboarding of OTT partners and subscriptions. - [Integration with ServiceNow](https://symphonica.com/use-cases/integration-with-servicenow/): Symphonica and ServiceNow collaboration for operations. - [Symphonica and Totogi Charging-as-a-Service](https://symphonica.com/use-cases/intraway-symphonica-totogi-charging-service-cloud-offers/): Cloud charging and orchestration offer. - [Wireless Management](https://symphonica.com/use-cases/wireless-management/): OSS for wireless network management. - [Small Cells Deployment in 5G](https://symphonica.com/use-cases/small-cells-deployment-in-5g-2/): Automating small cell rollouts. - [Virtual and Physical Infrastructure Management](https://symphonica.com/use-cases/virtual-cable-infrastructure-management/): Managing virtual and physical cable infrastructure (vCCAP, DAA). - [Launch new services or network technologies fast](https://symphonica.com/use-cases/launch-new-service-fast/): Core capability pages also cover [any service on any network from a single point](https://symphonica.com/use-cases/activates-any-service-any-technology-any-network-from-a-single-point/), [multi-domain, multi-technology, multi-vendor](https://symphonica.com/use-cases/multi-domain-multi-technology-multi-vendor/), [single point of integration with B/OSS via Open APIs](https://symphonica.com/use-cases/single-point-of-integration-with-b-oss-systems-via-open-apis/) and [abstraction of southbound proprietary interfaces](https://symphonica.com/use-cases/abstraction-layer-to-complex-southbound-proprietary-interfaces-and-protocols/). ## Customers and case studies - [Success Stories](https://symphonica.com/success-stories/): All customer stories with summaries. - [Liberty Latin America: 12 Countries in 12 Weeks](https://symphonica.com/case-studies/liberty-latin-america-12-country-implementation/): Unified provisioning across 15+ legacy systems for Internet, TV, fixed voice and mobile, USD 10M in savings, no BSS disruption thanks to MagicNBI; see also the [success story summary](https://symphonica.com/solution/liberty/). - [How Tigo Unified Their OSS Across 9 Countries](https://symphonica.com/case-studies/how-tigo-unified-their-oss-across-9-countries-with-symphonica/): Millicom/Tigo mobile, fixed and OTT orchestration across more than 50 technologies; see also [Tigo Unifies OSS Across 9 Countries](https://symphonica.com/solution/revolutionizing-telecommunications-the-success-story-of-symphonica-at-millicom/). - [Zero-Touch NOC: Bestel Mexico](https://symphonica.com/case-studies/zero-touch-noc/): Automating the first line of B2B customer care with a chatbot add-on for Internet and MPLS diagnostics. - [Omni Fiber Scales Fast with Agentic No-Code OSS](https://symphonica.com/case-studies/omni-fiber-scales-fast-with-symphonicas-agentic-no-code-oss-and-cloud-native-service-automation/): Cloud-native service orchestration and zero-touch provisioning for a fiber ISP, with Ciena. - [WOW Achieves Zero-Touch eero Provisioning](https://symphonica.com/case-studies/wow-rapidly-updates-eero-provisioning-workflows-to-achieve-zero-touch-provisioning-and-reduce-innumerable-calls-and-truck-rolls/): Reduced calls and truck rolls through updated provisioning workflows. - [AT&T Mexico Selects Symphonica for Next-Gen Mobile Launch](https://symphonica.com/solution/att-mexico-selects-symphonicas-no-code-oss-for-next-gen-mobile-launch/): Fully digital mobile offering launched in three months, including automated number portability. - [Enabling API-Driven Revenue with Agentic OSS](https://symphonica.com/solution/enabling-api-driven-revenue-with-agentic-oss/): Telecom Argentina and Symphonica enabling GSMA Open Gateway revenue through Openxpand. - [iplan's Journey to a Zero-Touch NOC](https://symphonica.com/solution/iplans-journey-to-a-zero-touch-noc-with-symphonica/): Autonomous network vision of an Argentine B2B operator. - [Multi-country FTTH operations with Symphonica SaaS](https://symphonica.com/solution/faster-integration-deployment-of-new-operations-naas/): Passive and active FTTH providers operating across countries. - [N-Play services over physical and virtual networks](https://symphonica.com/solution/accelerate-new-service-launches-with-cloud-native-automation/): Cloud-native automation for new service launches. ## Connectors and integrations - [Connectors catalog](https://symphonica.com/connectors/): Filterable catalog of 201 pre-built connectors by technology, vendor and element type; each connector has its own page under /connectors/ (for example [Adtran OLT 5004](https://symphonica.com/connectors/adtran-olt-5004/)). - [BSS that work with Symphonica](https://symphonica.com/bss-that-work-with-symphonica/): BSS transformation benefits and TM Forum Open API based interoperability with BSS such as Salesforce, Amdocs, Oracle, Comarch, Qvantel, Magnaquest and Appian. - [Partner Ecosystem](https://symphonica.com/partner-ecosystem/): Systems integrators, value-added resellers and technology partners. - [Symphonica Partners Program](https://symphonica.com/symphonica-value-for-partners/): Referral, technology, systems integrator and development services partnerships, with partner playbook; partner portal at https://partners.symphonica.com/. - [AWS Marketplace listing](https://aws.amazon.com/marketplace/pp/prodview-kqcxhwlfa75ha): Symphonica cloud-native OSS on AWS Marketplace. - [Azure Marketplace listing](https://azuremarketplace.microsoft.com/en-us/marketplace/apps/symphonica.symphonica): Symphonica on Microsoft Azure Marketplace. ## Glossary - [Glossary](https://symphonica.com/glossary/): Definitions of the OSS, BSS, agentic AI and no-code terms used across the site, including [Agentic AI OSS](https://symphonica.com/glossary/agentic-ai-oss/), [Autonomous network](https://symphonica.com/glossary/autonomous-network/), [BSS](https://symphonica.com/glossary/bss/), [CAMARA / Open Gateway APIs](https://symphonica.com/glossary/camara-apis/), [Cloud-Native OSS](https://symphonica.com/glossary/cloud-native-oss/), [Convergent OSS](https://symphonica.com/glossary/convergent-oss/), [MagicNBI](https://symphonica.com/glossary/magicnbi/), [No-Code OSS](https://symphonica.com/glossary/no-code-oss/), [ODA](https://symphonica.com/glossary/oda/), [Order fallout](https://symphonica.com/glossary/order-fallout/), [OSS](https://symphonica.com/glossary/oss/) and [Service orchestration](https://symphonica.com/glossary/service-orchestration/). ## Resources - [Blog](https://symphonica.com/blog/): 400+ articles on agentic AI OSS, no-code orchestration, cloud-native OSS/BSS, TM Forum ODA, Open Gateway, fiber, cable and mobile provisioning. RSS: https://symphonica.com/rss.xml - [White Papers](https://symphonica.com/white-papers/): Long-form research on agentic OSS, autonomous networks and the modern telco stack. - [AI-Driven, No-Code OSS: An Essential Upgrade Towards Autonomous Networks](https://symphonica.com/white-paper/ai-driven-no-code-oss-an-essential-upgrade-towards-autonomous-networks/): The role of AI in network operations. - [Empowering Next-Gen Networks with No-code Orchestration](https://symphonica.com/white-paper/empowering-next-gen-networks-with-no-code-orchestration/): No-code orchestration for next-generation networks. - [Intent-Driven Autonomous Networks](https://symphonica.com/white-paper/intent-driven-autonomous-networks-paving-way-future-telecommunications/): IDAN and cloud-native OSS for CSP operations. - [Cloud-Native OSS: Revolutionizing Telecom Networks](https://symphonica.com/white-paper/cloud-native-oss-revolutionizing-telecom-networks-for-the-future/): Why cloud-native OSS replaces legacy stacks. - [From Legacy to Cloud-Native: A CSP's Roadmap](https://symphonica.com/white-paper/from-legacy-cloud-native-csps-roadmap-success/): The operator's roadmap from legacy to cloud-native; see also [The Inevitable Move to Cloud-Native](https://symphonica.com/white-paper/the-operators-journey-to-success-the-inevitable-move-to-cloud-native/). - [Success Story: Cut Telco Operations Costs 40% in 4 Months](https://symphonica.com/white-paper/how-to-reduce-telco-operations-costs/): A fast-growing U.S. provider modernized its OSS/BSS stack and cut time to market by over 50%. - [Success Story: Mid-Tier Telecom Provider](https://symphonica.com/white-paper/success-story-mid-tier-telecom-provider/): Mid-tier operator modernization story. - [Network-as-a-Service: Making the Opportunity Happen](https://symphonica.com/white-paper/network-as-a-service-naas-making-the-opportunity-happen/): NaaS market and delivery. - [Benefits of Intent-Driven Autonomous Networks](https://symphonica.com/white-paper/benefits-of-intent-driven-autonomous-networks/): Business benefits of IDAN. - [Automating RPDs in DAA Frameworks](https://symphonica.com/white-paper/automating-rpds-daa-frameworks/): Remote PHY device lifecycle automation for cable operators. - [4 Use Cases to Support CSPs' Digital Journey](https://symphonica.com/white-paper/4-use-cases-to-support-csps-digital-journey/): Four digital transformation use cases. - [Automation Opens the Path for Digital Transformation in North America](https://symphonica.com/white-paper/automation-opens-the-path-for-digital-transformation/): Automation for North American operators. - [How Symphonica Supports Android TV and Next-Gen Media](https://symphonica.com/white-paper/intraways-symphonica-supports-android-tv-and-next-gen-media-technology/): Video and media service orchestration. - [Empowering Agriculture: 5G Slicing, Edge Computing, AI and IoT](https://symphonica.com/white-paper/empowering-agriculture-5g-slicing-edge-computing-ai-and-iot/): Vertical use case with 5G slicing and IoT. - [Discover the Future of IoT](https://symphonica.com/white-paper/discover-future-iot-sustainable-autonomous-iot-ecosystems/): Sustainable, autonomous IoT ecosystems. - [Webinars](https://symphonica.com/webinars/): On-demand webinars: [True Cloud-Native, No-Code Provisioning and Orchestration](https://symphonica.com/webinars/true-cloud-native-no-code-service-provisioning-orchestration/), [Closed-Loop Automation with Inceptum](https://symphonica.com/webinars/closed-loop-automation-sell-more-and-fix-network-issues-faster/) and [Orchestrating SD-WAN with flexiWAN](https://symphonica.com/webinars/sd-wan/). - [RFI/RFP Templates](https://symphonica.com/rfi-rfp-requests/): Request RFI and RFP templates for evaluating agentic OSS vendors. ## Recent blog posts - [Vibe-Config: Intention-Driven Configuration for No-Code Platforms](https://symphonica.com/blog/vibe-config-intention-driven-configuration-for-no-code-platforms/): AI agents turn business intent into governed, staged and documented platform artifacts (August 2026). - [From AI Vision to Network-Safe Execution: Symphonica at DTW Ignite 2026](https://symphonica.com/blog/from-ai-vision-to-network-safe-execution-symphonica-at-dtw-ignite-2026/): Agentic No-Code OSS, Symphonica MCP and governed AI workflows shown at DTW. - [Vibe Config for No-Code OSS](https://symphonica.com/blog/vibe-config-for-no-code-oss-from-intent-to-platform-configuration-in-less-time/): From service intent to governed configuration with MagicNBI. - [Governed Execution with Symphonica MCP](https://symphonica.com/blog/governed-execution-with-symphonica-mcp/): How MCP keeps AI-driven changes network-safe. - [AI Coding for Telecom with Symphonica MCP](https://symphonica.com/blog/ai-coding-for-telecom-symphonica-mcp/): Governed, traceable execution for AI-assisted development. - [Network-Safe AI Coding for Telecom](https://symphonica.com/blog/network-safe-ai-coding-for-telecom/): Keeping network access governed, traceable and auditable. - [Symphonica MCP: Controlled Vibe-Coding for Telecom Developers](https://symphonica.com/blog/vibe-coding-telecom/): Faster development without losing governance. - [From No-Code to Intent-Based Configuration](https://symphonica.com/blog/from-no-code-to-intent-based-configuration-a-new-way-to-shape-oss-behavior/): Intent-based configuration in agentic OSS. - [BSS Transformation for Telcos: Path to an AI-Ready System](https://symphonica.com/blog/bss-transformation-for-telcos-how-to-build-the-path-to-an-ai-ready-system/): What defines an AI-ready BSS. - [How to Make a Legacy BSS Stack Multi-Vendor and TM Forum Compliant](https://symphonica.com/blog/how-to-make-a-legacy-bss-stack-multi-vendor-and-tm-forum-compliant/): Orchestration overlay for legacy BSS. - [No-Code OSS Migration Windows: From Rollback Risk to Real-Time Control](https://symphonica.com/blog/no-code-oss-migration-windows-real-time-control/): Real-time orchestration changes during migrations. - [From Manual Fallout to Agentic Recovery](https://symphonica.com/blog/from-manual-fallout-to-agentic-recovery-a-new-path-for-legacy-oss/): Agentic fallout recovery without replacing legacy OSS. - [Top 5 Telecom Industry Trends for 2026](https://symphonica.com/blog/top-5-telecom-industry-trends-for-2026-what-will-really-matter-for-csps/): Agentic AI OSS, no-code, cloud-native OSS/BSS, legacy replacement, orchestration. - [Why Current Agentic AI Workflows Fail at Telco Scale](https://symphonica.com/blog/agentic-ai-for-telcos/): The innovation that makes agentic workflows work in production. - [How Symphonica Invented Agentic No-Code OSS for Telcos](https://symphonica.com/blog/who-invented-agentic-no-code-oss-for-telcos/): Origin story of the category. ## News and events - [Press Releases](https://symphonica.com/press-releases/): Company announcements. - [Liberty Latin America Replaces Legacy Provisioning in 12 Weeks and Unlocks USD 10M in Savings](https://symphonica.com/press-releases/liberty-latin-america-replaces-legacy-provisioning-in-12-weeks-with-symphonica-and-unlocks-usd-10m-in-savings/): September 2026. - [Symphonica Completes SOC 2 Type 2 Examination](https://symphonica.com/press-releases/symphonica-successfully-completes-type-2-soc-2-examination/): April 2026. - [iplan Selects Symphonica for an Autonomous Network and Zero-Touch NOC](https://symphonica.com/press-releases/iplan-selects-symphonica-to-power-its-vision-of-an-autonomous-network-and-zero-touch-noc/): May 2025 (also [in Spanish](https://symphonica.com/press-releases/iplan-elige-symphonica-para-impulsar-su-vision-de-autonomous-network-y-zero-touch-noc/)). - [Etiya and Symphonica Unite for AI-Driven CSP Operations](https://symphonica.com/press-releases/etiya-and-symphonica-unite-to-revolutionize-csp-operations-with-ai-driven-solutions/): BSS partnership, December 2024. - [MVNO-in-a-Box on AWS with DigitalRoute, Totogi and Trektel](https://symphonica.com/press-releases/digitalroute-intraway-symphonica-totogi-and-trektel-launch-aws-cloud-native-mvno-in-a-box-solution/): Cloud-native MVNO solution, 2024. - [Symphonica in the AWS Well-Architected Review](https://symphonica.com/press-releases/symphonica-demonstrates-its-commitment-to-operational-excellence-in-the-latest-aws-well-architected-review/): March 2024. - [Recognized in Gartner's 2023 Market Guide for CSP SD&O](https://symphonica.com/press-releases/intraway-has-been-recognized-in-gartners-2023-market-guide-for-csp-service-design-and-orchestration-sdo-solutions-report/): Analyst recognition. - [Zero Touch FTTH Provisioning with BISDN](https://symphonica.com/press-releases/zero-touch-provisioning-solution-for-fiber-to-the-home-ftth-developed-by-intraway-and-bisdn/): Open, disaggregated FTTH provisioning. - [Symphonica in AWS Marketplace](https://symphonica.com/press-releases/intraway-announces-general-availability-of-cloud-native-oss-platform-symphonica-in-aws-marketplace/): General availability announcement. - [Events](https://symphonica.com/events/): Upcoming and past events: [DTW Ignite 2026](https://symphonica.com/events/dtw/) (Copenhagen, 23-25 June 2026, booth 215), [Mobile World Congress 2026](https://symphonica.com/events/mobile-world-congress/) (Barcelona, 2-5 March 2026) and [SCTE TechExpo 2024](https://symphonica.com/events/scte/). - [Press Kit](https://symphonica.com/press-kit/): Company boilerplate, logo, datasheet, success stories and media contact (marketing@symphonica.com). ## Company - [About Us](https://symphonica.com/about-us/): Invented and patented No-Code OSS for telcos; offices in Fort Lauderdale (HQ and customer success), Buenos Aires, Bogota and Montevideo (development and customer success) and Mexico City; leadership team led by Leandro Rzezak (CEO) and Lucas Lodeiro (CTO). - [Intraway](https://www.intraway.com): Company where Symphonica originated; related cable and 5G provisioning offerings live on intraway.com. - [Work With Us](https://symphonica.com/work-with-us/): Careers, team testimonials and open positions such as [Product Evangelist](https://symphonica.com/open-positions/product-evangelist/) and [Product Owner](https://symphonica.com/open-positions/product-owner/). - [Contact Us](https://symphonica.com/contact-us/): Offices, phone +1 (516) 620-3890 and contact forms. - [Talk With an Expert](https://symphonica.com/talk-with-an-expert/): 30-minute working session with a solutions architect on a real OSS challenge. - [Customer support portal](https://intraway.atlassian.net/servicedesk/customer/portal/8): Ticket manager for customers and partners; product documentation and API references are available inside each tenant. - [LinkedIn](https://www.linkedin.com/company/symphonica/): Official company page. - [Accessibility](https://symphonica.com/accessibility/): WCAG 2.2 Level AA commitment and assistive technologies tested (accessibility@symphonica.com). - [Privacy Policy](https://symphonica.com/privacy-policy/), [Terms of Use](https://symphonica.com/terms-of-use/), [Cookie Policy](https://symphonica.com/cookie-policy/): Legal pages. ## Optional - [Sitemap index](https://symphonica.com/sitemap-index.xml): Full XML sitemap of all 900+ pages, including every blog post, connector, press release and author page. - [RSS feed](https://symphonica.com/rss.xml): All blog posts. - [Site search](https://symphonica.com/search/): Full-text search of the site. - [Secondary use cases](https://symphonica.com/use-cases/eliminate-silos-and-implement-a-centralized-end-to-end-provisioning-orchestration-solution/): Additional capability pages such as [automating manual provisioning activities](https://symphonica.com/use-cases/automate-manual-activities-from-current-service-provisioning-processes/), [reducing infrastructure and operation complexity](https://symphonica.com/use-cases/reduces-infrastructure-and-operation-complexity/), [moving to a managed cloud-based solution](https://symphonica.com/use-cases/simplify-it-and-network-operations-moving-to-a-managed-cloud-based-solution/) and [fixed and mobile, physical and virtual, cloud and NFV](https://symphonica.com/use-cases/for-fixed-and-mobile-for-physical-and-virtual-for-cloud-and-nfv/). - [Author pages](https://symphonica.com/authors/symphonica-team/): Blog author archives under /authors/.