Pricing for Telcos of All Sizes

Cut down on operational expenses and accelerate your revenue generation by migrating your Operational Support Systems (OSS) to our cloud-based, Software-as-a-Service (SaaS) platform.

Free

For greenfields, trials, and telco startups

$0USD /mo

Free forever

Free plan features:

  • 100+ Pre-built connectors
  • No-code design studio
  • Tech assist mobile app
  • CSR web app
  • Reports
  • Access to API endpoints
  • Community support

Starter

When your product starts getting real-word traction

$0USD /mo

Billed Annually

Additional to Free:

  • VPN connectivity
  • 12 tickets per year
  • Next business day support

Carrier-Class

For telcos who require the highest level of flexibility, compliance, and support at scale.

Join worldwide CSPs like Millicom, Telefonica, Cox and other Symphonica customers with our custom-designed offerings that fit every carrier-class need.

Additional to Starter:

  • Guaranteed SLA
  • Priority workflow execution
  • 24x7x365 Customer Support
  • Company single sign-on (SSO)
  • Longer data retention policy
  • Northbound interface adapter
  • Dedicated customer success manager

Free

For greenfields, trials, and telco startups

$0USD /mo

Free forever

Free plan features:

  • 100+ Pre-built connectors
  • No-code design studio
  • Tech assist mobile app
  • CSR web app
  • Reports
  • Access to API endpoints
  • Community support

Starter

When your product starts getting real-word traction

$1100USD /mo

Billed Monthly

Additional to Free:

  • VPN connectivity
  • 12 tickets per year
  • Next business day support

Carrier-Class

For telcos who require the highest level of flexibility, compliance, and support at scale.

Join worldwide CSPs like Millicom, Telefonica, Cox and other Symphonica customers with our custom-designed offerings that fit every carrier-class need.

Additional to Starter:

  • Guaranteed SLA
  • Priority workflow execution
  • 24x7x365 Customer Support
  • Company single sign-on (SSO)
  • Longer data retention policy
  • Northbound interface adapter
  • Dedicated customer success manager

Compare Plans and Features

FeatureFreeStarterCarrier-Class
No-code design studio infodonedonedone
Pre-built connector library infodonedonedone
Tech assist mobile app infodonedonedone
CSR web app infodonedonedone
Reports infodonedoneAdvanced Analytics
Company single sign-on infocloseclosedone
Tenants info11 Production + 1 TestingCustom
Users info550Unlimited
Connectors info25Custom
Access to API endpoints [request/min] info301801200
VPN connectivity infoclosedonedone
Priority workflow execution infocloseHighPriority
Active Persistent Connections to Network Elements infocloseclose100
Maximum order execution time [secs] info53030
Maximum number of records in inventory info5.00050.000Custom
Northbound interface adapter infocloseclosedone
Dedicated customer success manager infocloseclosedone
Customer support infoCommunityStandardPremium
Service level agreement (SLA) infocloseBest EffortGuaranteed
Execution log and metrics storage [days] info73060
Transaction log and reports storage [days] info790180

Frequently asked questions

Everytime Symphonica performs an operation on an external system, it counts as a beat. For example, when you execute a Service Order to activate a data service that configures a port in a router, test the port status and updates an external inventory system, each counts as a beat.

Beats can be triggered from an external system by calling an API, or by a Symphonica’s web/mobile application, scheduled job, bulk or orchestration process.

Depending on the complexity of the use case you’re automating, your workflow can execute anywhere from one to multiple beats in a single run.

Here are some examples based on real-life experience in implementing these use cases:

ServiceAdditionsChanges
Fiber (GPON)2-8 beats1-2 beats
Cable (HFC)2-4 beats1-2 beats
Ethernet5-10 beats2-4 beats
Mobile8-12 beats2-4 beats
OTT Subscriptions2-4 beats1-2 beats
Satellite TV (DTH)4-6 beats2-4 beats
SD-WAN (Edge)2-3 beats1-2 beats
SD-WAN (Tunnel)1-2 beats1-2 beats
SD-WAN (VA)1-2 beats1-2 beats
5G Slicing (RAN)3-5 beats2-3 beats
5G Slicing (Transport)4-8 beats2-3 beats
5G Slicing (Core)3-5 beats2-3 beats

Don’t worry about using up all your beats before the end of the month. You can always pay overage or upgrade to a higher tier plan.

Symphonica will continue to run beyond your plan limit and you will be charged and overage rate per beat at the price defined in your subscription plan.

But don’t worry, we will let you know per notification as soon as you are approaching 75% and again at 90% of your subscription limits.

You can also upgrade your subscription plan at your convinience.

Beats expire every end of month.

Yes! When you choose to pre-pay for a year of service, you’ll receive a discount compared to monthly payments.

We also provide discounts for multi-year contracts. Please contact sales for more information.

You can downgrade after the end of the term of your current contract.

You can always purchase additional support tickets or upgrade to Gold Support.

Gold Support:

  • 4 business hours response time, up to 24 tickets per year.
  • USD 60K per year OR 25% of your fees, whichever is greater.
Start for Free

Request for Starter plan

Request for Carrier-Class plan