Skip to content

Case study

Symphonica manages N-Play services over physical and virtual networks

How izzi uses Symphonica to manage convergent N-Play services across physical and virtual networks with greater speed and agility.

TL;DR

How izzi uses Symphonica to manage convergent N-Play services across physical and virtual networks with greater speed and agility.

  • 50% Expected time-to-market reduction for new services and features
  • 20% Expected reduction in order fallout rates
  • 30% More efficient telesales and handling of service changes
  • Up to 30% Savings in cost of ownership

The challenge

izzi needed to modernize the delivery of convergent 3 Play services across physical and virtual networks while supporting both legacy and next-generation technologies.

Project requirements

  • Fast and seamless deployment and integration
  • Convergence for legacy and next-generation services
  • Multi-vendor support
  • A reliable foundation for current and future challenges

The solution

Symphonica introduced cloud-native automation for nationwide service orchestration, giving izzi the agility to launch and adapt digital, omnichannel services in weeks instead of months.

The architecture supports rapid problem-solving and lets teams respond to changing requirements without sacrificing reliability or operational performance.

Results

  • Cloud-native automation accelerates service launches and helps the business adapt to changing market needs.
  • A reliable and agile architecture provides the flexibility required by the business.
  • Teams can address issues quickly and improve overall performance.
  • Nationwide N-Play services are managed across physical and virtual networks.
Israel Madiedo

"By implementing Symphonica, we enabled a nationwide digital transformation, managing N-Play services over physical and virtual networks. We have proven that the architecture we chose with Symphonica is reliable and provides the agility we need. Sometimes we have needed certain things and within one day we have had the solutions."