Using Symphonica to Improve Efficiency and Speed Up the Integration of New Services


We chose Symphonica because it allows us to focus on our business while we use their Software-as-a-Service (SaaS) platform to deploy our service activation processes. With Symphonica, we automate all our provisioning processes which allow us to improve our time to market and provide a better service to our customers.

Rodrigo Mauricio Aliaga Prado
Director Digital TV Cable

Symphonica’s Benefits

Symphonica’s ability to combine classic telecom operations competence with modern enterprise cloud technology delivers the benefits CSPs expected when they made their own cases to adopt cloud-native OSS.

  • It is less costly to operate because, among other reasons, it runs in the public cloud.
  • It is easier and faster to adapt, thanks to no-code, drag-and-drop functionality.
  • It is far simpler to maintain and improve, thanks to common code streams.
  • It brings mature business assets to the fore, with more than 150 out-of-the-box connectors,  to OSS, BSS, service platforms, and network elements, as well as the ability to create new connectors within days rather than months.
  • It facilitates automation design for networks, services, and operations because it provides visual design tools built for the purpose.
  • It is meant to design and fulfill classic and new types of services, which may comprise many components and span multiple clouds.

THE CHALLENGE: Scaling Operations

Limitations Faced When Scaling
Symphonica Approach

Manual Operation not coping demand

Automation of Provisioning Process In a Saas Model

In-House Devs not scaling and costly to update

Replace In-house Middleware With Performance Limitations

Limited Service Offering

Faster Service Introduction (No-Code Design)

Outdated & Siloed Provisioning

Simplify CRM Integration

KEY RESULTS: Consolidated Orchestration

0 Months
To Replace Legacy Middleware With a Cloud Orchestration Solution
0 Months
To Replace Flowdat FTTH Provisioning Tool
0 Months
Improved the Deployment Strategy Thanks to the Cloud